Metronet begins installing fiberoptic network in Copperas Cove

By LYNETTE SOWELL

Cove Leader-Press

Residents of some Copperas Cove neighborhoods may have seen crews onsite that are in the process of laying fiberoptic cables for Metronet, a company which provides high-speed residential and commercial internet services.

This work is the start of a project that will bring another service provider to the city of Copperas Cove.

Metronet began the project a little over two weeks ago, as shared by the City of Copperas Cove via social media, and that the work was being carried out by a private contractor within the public right-of-way easement in the Thousand Oaks Subdivision. This included neighborhoods within the area south of Virginia Ave., west of Mueller St., north of the U.S. 190 bypass and east of Joe Morse Dr. Next followed installation in the area bordered by Lutheran Church Road to the north, Jesse Drive to the east, Lindsey Drive to the south, and Gail Drive to the west.

“We are currently building our network near the Creekside Hills neighborhood and will continue to build in the surrounding area in the coming weeks,” said Kris Smith, Metronet Regional Vice President.

Metronet construction crews work Monday through Thursday, from 8 a.m. to 5 p.m., and on Fridays through early afternoon.

According to Smith, Metronet is “committed to minimizing the impact on daily life in Copperas Cove while delivering a state-of-the-art network that will significantly enhance local connectivity.”

Prior to installation, specific neighborhoods will receive notification via the U.S. mail that include information such as start dates, project duration, along with any possible disruptions that might occur.

“In addition to these initial notifications, residents will also receive supplementary messages closer to the commencement of construction near their homes. These updates will provide more specific details and reminders to ensure everyone is adequately prepared for the construction activities.”

Metronet has asked that residents keep pets and children secure from the work areas, once work begins in their neighborhood.

Some residents have expressed concerns about property damage such as landscaping, irrigation, and plumbing.

Any residents who may have been impacted should submit a ticket through Metronet’s dedicated construction website at www.Metronet.com/Construction.

Residents can also call the Metronet support line at (877) 386-3876.

“Additionally, if any concerns or issues arise during the construction process, this platform allows for prompt reporting and attention.”

“Over the course of the next two years, Metronet plans to lay down a state-of-the-art fiberoptic network that promises to deliver high-speed internet to homes and businesses throughout the city. By this summer, the initial phase of the network deployment will be complete, allowing the first group of customers to be connected,” Smith added. “This phased approach not only demonstrates Metronet’s commitment to providing immediate benefits but also showcases the ability to manage and execute large-scale infrastructure projects efficiently.”